3+ Hrs
Staff time spent per jobseeker
Tailoring resumes and cover letters still takes 3+ hours per participant. Across a public caseload that keeps growing, that is time case managers do not have for coaching people into more competitive vacancies.
For government agencies and workforce boards
Career services that scale across your region
RS Works is AI career coaching infrastructure for public workforce programs, American Job Centers, and workforce development boards, trained on 10,000+ real resumes. Participant data stays out of outside AI models, and activity syncs with the WIOA case management systems you already run.
Zero PII
Sent to third-party AI models
WIOA
Connects to WorkforceOne, ETO, and ServicePoint
Real-time
Outcome data for federal reporting
The Challenge
More jobseekers to support. More competition to outmatch.
Case managers are carrying more participants, and employers got more selective. Hours still go to resume formatting instead of the coaching that moves people into jobs.
33%
Applications meet basic requirements
Only 1/3 of documents produced by workforce teams meet the standards employers and ATS systems require. Jobseekers are leaving coaching appointments with materials that often never get a look.
150
Average caseload per counselor
The number of jobseekers each counselor is supporting keeps growing while staffing stays flat. And the increased pool of candidates is competing for fewer vacancies in a more crowded market.
The Platform
Career technology for public workforce programs
RS Works is AI career coaching for agencies and workforce boards. Practitioner-trained prompts for jobseekers, plus Analytics & Reporting so programs can show outcomes.
AI Resume Creator
Industry-specific, ATS-optimized resumes generated from guided questions using proven bullet-point libraries.
Cover Letter Creator
Targeted cover letters that match each application and each jobseeker's actual experience.
AI Interview Coach
Realistic practice interviews with instant, personalized feedback across behavioral and technical formats.
PathFinder Assessment
Short questions about the work they have done and the kind of move they want. Those answers feed the career plan.
Career Planning
A plan from the PathFinder answers: roles they already qualify for, pay ranges, and what to learn next.
Application Tracker
Every role in one table: stage, resume and cover letter, and the next action so follow-ups do not slip.
Analytics & Reporting
Track participant progress, measure outcomes, and generate funder-ready reporting from one place.
Proof in the public sector
City of Baltimore
Mayor's Office of Employment Development
One of our earliest public-sector partners, in continuous use for 3+ years. Rolled out across programs, including mobile career services delivery, with sustained utilization.
Mayor's Office of Employment Development
3+
Years in continuous use
1,000
Jobseekers served each year
86%
Jobseeker completion rate
A Few of Our Trusted Partners
About the Founder
Created by Someone Who's Gotten Hard-to-Place People Hired
Andrea Gerson, MSW, CRPW
Andrea spent years as a career counselor in NYC workforce agencies before founding RS Works. A certified professional resume writer, she was the #1 resume writer in NYC on Yelp for eight consecutive years, trained 3,500+ workforce leaders through the U.S. Department of Labor, and personally wrote 10,000+ resumes.
15+ Years
in Workforce Development
3,500+ Coaches
Trained Through U.S. Dept. of Labor
10,000+ Resumes
Written for Individual Clients
Procurement and compliance
Answers for public agencies
Where does participant data go?
No participant personally identifiable information is sent to third-party AI models. RS Works has cleared security reviews for organizations serving sensitive populations, including K-12 students.
Does it work with our WIOA case management system?
Yes. RS Works connects to WIOA case management systems, including WorkforceOne, ETO, and ServicePoint, so participant activity flows into the systems your program already runs.
How does reporting work for program reviews?
The Staff Dashboard tracks participant activity and employment-readiness milestones, producing outcome data for program reviews and federal reporting cycles.
How long does implementation take?
It depends on your agency's security review and the case management integration you need. We scope the timeline with your IT and procurement teams before kickoff, then handle setup, staff training, and participant access as part of the rollout. Programs that only need participant access, without a system integration, can move faster.
Can it support participants with barriers?
Yes. The guided process supports employment gaps, non-traditional histories, and re-entry after long-term unemployment or incarceration.
Ready to scale career services across your region?
Year Up United, Goodwill, NPower, and Baltimore's Mayor's Office of Employment Development already put this on counselors' desks. Download the AI risk checklist, or book a demo and we will map it to your caseload and reporting.